Working Hard to be A+

The Better Business Bureau, or BBB, is the go-to source to find ethical and trustworthy companies. The BBB has a set of strict standards and guidelines that companies must adhere to before they will be given any type of rating. The highest rating is an A+ and any company who wishes to have that rating has their work cut out for them.

 

One company who has earned an A+ rating is Securus Technologies. They are a prison technology company, and they are headed by CEO, Richard A. (Rick) Smith. Rick has said that they are glad to have this accreditation, and the rating shows what the company can really do.

 

The Senior Vice President of Operations is Danny de Hoyos, and he has said that the company has worked very hard to meet all of the standards set by the BBB. A huge effort was made to make changes within the company to make sure all of the BBB’s standards were met and even surpassed.

 

Not all companies set out to receive a rating from the BBB. Those that wish to have the rating know that they have a hard task in front of them. Securus Technologies took the BBB’s standards and used them as a guideline for how the company should be run. The BBB approved everything that Securus Technologies did and gave them an A+ rating.

 

Securus Technologies works with law enforcement agencies and criminal justice systems all across North America. By having this A+ rating, customers and clients know that Securus Technologies is the best in their field and offer stellar products and services. The work for Securus Technologies is not over, and they will only get better.

 

Securus Technologies’ Anger At GTL

There were many statements that GTL made about Securus Technologies that were untrue. The latter decided to publicize the matter in an attempt to let the public know what the truth really is since legal matters can take years to complete. They made the article so that it imputed the false statements, and it is very well written.

 

They also extended an invitation for people to visit their headquarters. It is located in Dallas, TX. While they are there, they will receive a presentation that will give them a better of what they do for the public and their safety. It will also allow them to see the latest technology they are using. They can ask any questions about the company and what they do while they are there.

 

Securus Technologies is a leading company in the public safety field. They create technologies that are used all the time to make sure that people are safe. Their motto is to make the entire a world a safer place to live. They work with the government on a regular basis. During a year’s time, they deal with over a million inmates. They use a variety of techniques to ensure the public’s safety, like video, communication, reports and more. Their ability to handle this type of work in both the civil and criminal sectors is impressive. When they complete a mission it is always to the highest of standards, and they are known all over the world for the great work that they do.

 

 

Securus Technologies Receives a Better Bureau Business Accreditation

Securus Technologies is a leading criminal and civil justice technology solutions provider for monitoring, corrections, investigation, and public safety. It announced that it received an A+ rating accreditation from the Better Business Bureau (BBB).

 

Danny Hoyos, the Operations Vice President, stated that they have continually worked with BBB in Texas to chive this highest rating. However, they have also received the formal accreditation regarding what they print and speak in the media. Accreditation means that the company has worked together with BBB to meet the listed standards below.

 

  • Advertise Honestly – Adhere to established selling and advertising standards
  • Build Trust – Maintain and Establish a positive track record in the market
  • Tell the Truth – Honestly represent services and products, including adequate and clear material items disclosure.
  • Be Transparent – Openly identify the location, nature, and business ownership, and disclose all policies clearly, procedures and guarantees that bear on a customer’s decision to purchase.
  • Horror Premises – Abide by the oral representations and written agreements.
  • Be Responsive – Quickly address disputes in the marketplace in a professional way.
  • Embody Integrity – Approach all marketplace transactions, business dealings, and commitment to integrity.
  • Safeguard Privacy – Protect data collected against fraud and mishandling, collect personal information as required, and respect customer preferences of clients regarding information use.

 

Securus Technologies established an in-house call-center for them to enhance and improve customer service to over 25 million family members and friends. This action gives them advanced control over client service handling. It has enabled them to implement the BBB accreditation standards. Their representatives undergo an intensive training based on the BBB standards. They respond to over 2.5 million calls every month. They have a customer satisfaction rated 4-stars. These results attest to their commitment to the BBB standards and clients.

 

This accreditation means that they have implemented the BBB standards. BBB acknowledged that Securus Technologies is the largest full-spectrum solutions and facility provider with over 1,300 associated nationwide. Accreditation means that whatever the company says, it does. The company enjoys the real scrutiny of BBB and believe in their practical philosophy. Securus serves over 3,450 public safety, correction and law enforcement agencies and more than 1,200,000 inmates in America.

 

 

Find Out How You Can Get In Touch With Your Incarcerated Relatives Online

If you have an incarcerated close relative or just a friend that you can’t wait to see or hear from, then this might just be the best news you will hear in a long time. Securus Technologies, a leading civil and criminal justice solutions provider has come up with a mobile application that allows for mobile video visitation. This means that you can now have a video visitation to your relative through your android smartphone, tablets, or apple iPhones. You will no longer have to remain in the dark longing for days and probably months to the next visitation that almost always finds you on the move. Securus is making it possible for you to have a one on one with your loved ones while on the go. If you have trouble using their patented technology, just give their customer service team a call.

This application (https://securustech.net/videovisitation) comes laden with a whole lot of other goodies. It breaks the rigidness of jails by providing you with information on the next visitation. It can also be synchronized with your calendar notifications to alert you when the visitation time nears. Most importantly the application now affords you the right to choose how you participate in your visitation. You no longer have to worry about visitation days falling on the day of business meeting or travel. The application makes it possible to catch up with your loved ones on the set day from wherever you are in the world. As if that is not enough it has Wi-Fi test capabilities that check signal strength and streaming capabilities to ensure the internet you will be using doesn’t fail you.

About Securus Technologies

Securus is an American based technology solutions company. It specializes in the provision of technological assistance to civil and criminal investigations, public safety assurance, corrections, and monitoring. The company, headquartered in Dallas Texas has risen to become the leading technology assistance provider to law enforcement officers and correctional institutions. Currently, the company serves thousands of correctional and public safety areas not just in the United States but the entire North America. 

Some of the services provided by Securus Technologies Company include emergency services, incidence management, investigations assistance, biometric analysis, and inmate communication monitoring products and services all of which are aimed at making the world a safer place for everyone. The at-home and on-site video visitation applications are just a few of the several services provided by the company. The company has a well-designed website that is easy to navigate for anyone that seeks to use their services by making it possible to check if the firm serves the incarceration facility they wish to visit.